Click on “ login to bid” on the home screen to enter your Household ID and Password. If you have forgotten your password there is a link to reset it.
Click on “Update application”, enter your Household ID, password and security question/answer, log in and click on 'Report a change of circumstances.
This is to ensure your application is up to date and we have the correct contact details. To complete a review, click "Update Application” on the navigation bar above.
Banding prioritises applicants based on their housing need. Your application will be banded according to your circumstances and information provided in your application. There are four bands:
Platinum – urgent housing need
Gold – high housing need
Silver – low housing need
Bronze – low need or adequately housed
A bid is an expression of interest in a property, there is no monetary value involved. You can bid on any homes you see advertised which you would like to apply for.
Bidding is the way in which you register your interest in a particular property. This means you will not be offered homes that you would not accept or find suitable and you will not be able to bid on homes that do not meet your household requirements. However, if you do not bid, you will not be considered for any properties.
In certain circumstances, we can arrange for automatic bidding. Please ask us about this if you are not able to see advertised properties and need assistance.
The applicant who has the highest priority housing need will be contacted to progress their application to the next stage.
If you do not bid, you will not be considered for any properties. In certain circumstances, we can arrange for automatic bidding. Please ask us about this if you are not able to see advertised properties and need assistance.
You can check your bid history by logging into your account and selecting “My Details” where you can view your current and previous bids.
Available properties will be advertised on See All Properties | Loreburn (loreburnlettings.org.uk), at 12 noon on Mondays, Wednesdays, and Fridays and adverts will normally run for 5 days.
There may be a few reasons as to why you are unable to place a bid on a property, such as the property size, or its characteristics. If you need assistance or advice, please call us on 01387 321300 or email [email protected] You can also reach us via Live Chat on Loreburn’s main website www.loreburn.org.uk This facility is available during routine business hours, Monday to Friday, 9am to 5pm.
Properties are advertised as soon as we have been given notice that a tenancy is ending. It may take up to 4-6 weeks before a property is ready to relet but we will always keep you informed about progress and an anticipated start of tenancy date.
If you refuse an offer of a property, you will only receive one further offer before your application is suspended for a period of 1 year.
Successful applicants will be offered a tenancy following all relevant checks being completed. Once the property is available and ready to let, an appointment will be made with you to sign the Tenancy Agreement and go over the terms and conditions of your new tenancy.
We recommend that you check the required notice period of your current tenancy before you start bidding on properties. Property adverts will provide an estimated timeline of when the property will be available. Please note that all offers made are provisional and terminations can be retracted or extended at any time.
You will be responsible for rent payments from the date your tenancy begins. The initial rental payment is due on the day you sign your tenancy agreement and receive the keys to your home.