Choice Based Lettings
To allow you greater choice and control over your housing options, we provide an online service called Choice Based Lettings, where you can complete, edit and manage your housing application at any time of the day or night.
If you do not have access to the internet, or you require assistance to complete an online application please contact us on 01387 321 300 or email [email protected] for assistance and we will be happy to help.
For more information on our Choice Based Lettings system, please read our policy.
How to Register
You will need to submit a form online which can take approximately 30 minutes, or you can opt to "finish later" within 10 days.
You will need:
- A current email address
- Previous 5 year address/tenancy history for all members of your household
- Photographic proof of identity
- Proof of address
Depending on your circumstances, you may also be required to provide supporting evidence for your application, for example:
- Proof of household income
- OT Assessment
- Notice to Quit
- Child Access (minimum 3 nights per week)
Evidence can be uploaded as a document or photograph via the "Supporting Evidence" section or emailed to [email protected] or posted to our office.
Once registered your application will be assessed and you will be provisionally awarded one of 4 priority bandings:
- Platinum – Urgent need for housing
- Gold – High need for housing
- Silver – Medium need for housing
- Bronze – Low need or adequately housed
Available properties are advertised at 12 noon three times per week on:
Please ensure that you read the adverts carefully and only bid for properties that you would truly consider accepting.
As the demand for housing far exceeds the supply, we cannot house every applicant who bids for a property.
There are other housing options within Dumfries & Galloway should you wish to consider an alternative source of accommodation:
If you are in emergency housing need, for reasons such as homelessness, threat of becoming homeless, or suffering from domestic violence or harassment, you should contact Dumfries & Galloway Homeless Department.